Refund & Cancellation Policy — Aliaa Shop

Last updated: November 2025

We want you to be happy with your purchase. Please read our simple refund and cancellation terms below.

  1. Order Cancellation
  • Orders can be canceled within 12 hours of placement if not yet shipped.
  • To cancel, contact us at [email protected] with your order number.
  1. Returns & Exchanges
  • If you receive a damaged or incorrect product, please notify us within 24 hours of delivery.
  • Products must be unused and in their original packaging.
  • Due to the nature of our products (food items), returns are not accepted for opened or used products unless faulty.
  1. Refunds
  • Refunds are processed once the returned item is inspected and approved.
  • Refunds are issued to your original payment method within 7–10 business days.
  1. Contact Us

📧 [email protected]